SERVICE LEVEL OBJECTIVE (SLO) PROFESSIONAL™

 

•  7 modules
•  3 and more learning resources
• PDF Manuals 
• Recorded Video

- Define and implement SLOs for various services and applications using best practices and industry standards
- Monitor and analyze SLO performance and reliability using metrics, dashboards, and alerts
- Collaborate with stakeholders and teams to identify and prioritize SLO requirements and improvement opportunities
- Communicate and report SLO status and progress to internal and external audiences
- Troubleshoot and resolve SLO issues and incidents using root cause analysis and remediation plans
- Provide guidance and support for SLO adoption and alignment across the organization

Module 1: Developing Service Level Indicators

• SLI Equation
• SLIs : Users perspective
• SLIs : Team perspective
• SLIs : Business perspective
• Meaningful Service Level Indicators
• Use Case
• Module Quiz

Module 2 : Utilizing Error Budgets

• Error Budget
• Determine Error Budget
• Error budget for the Legal Teams
• Error Budget for Senior Management
• Error Budgets and QA
• Error Budgets for Experimentation
• Error budgets helps reliability
• Error budget benefits and drawbacks
• Use Case
• Module Quiz

Module 3: Architecting For Reliability

• Architecting cloud workloads for reliability
• Designing Application for Availability
• Best Practices for Distributed Systems
• Areas of reliability on cloud
• Use Case
• Module Quiz

Module 4: Measuring SLIs And SLOs

• Areas to Measure Using SLIs
• Components to measure SLIs and SLOs
• Measurements used as SLIs
• Tools to measure SLIs and SLOs
• Use Case
• Module Quiz

Module 5: Monitoring SLOs And Alerting

• Improve Customer Reliability
• Monitoring Symptoms vs. Causes
• Monitoring: Black-Box, White-Box
• Alerting Thresholds
• Alerting strategy
• Alerting policy
• Alerting tools considerations
• Use Case
• Module Quiz

Module 6: Building A SLO Organization

• Organization with No SLOs defined
• SLO Organization: Starting Point
• SLO Organization: Maturity Levels
• SLO organization: Setting up SLOs
• SLO Organization: Instrumenting SLOs
• SLO Organization: Cultural Shift
• Maintaining SLO Organization
• Use Case
• Module Quiz

Module 7: Exercise on Building an SLO Organization

Bootcamp Syllabus