The ISO 20000 Lead Implementer training from Techpledge allows course participants to acquire skills in providing support to an organization which implements and manages an IT Service Management System. You also get to learn ISO 20000 best practices to plan and implement ITSM processes such as service delivery processes, planning and implementation of new and modified services, control processes, relationship management processes, release processes and problem resolution processes.
ISO/IEC 20000 (ITSM) Lead Implementer
1 595,00$ Prix original
1 276,00$Prix promotionnel
TVA Incluse
40 Hours of Training